Disclaimer
This page is the one we would most like you to read. It sets out plainly what Soraya Live is, what it is not, and where to go when what you need is something we cannot provide.
In an emergency, do not use this service
Soraya Live cannot summon help, contact anyone on your behalf, or intervene in any way. If you are in immediate danger, or thinking about harming yourself or someone else, please contact emergency services or a crisis line now.
United States — call or text 988 (Suicide & Crisis Lifeline), or call 911
United Kingdom & Ireland — call 116 123 (Samaritans), or call 999 / 112
European Union — call 112
Anywhere else — a directory of local crisis lines is maintained at findahelpline.com
1. Lady Soraya is an artificial intelligence
Every response you receive from Lady Soraya is generated by an AI system. She is not a person. There is no human being reading your messages and replying, and no human is present in the conversation at any point.
“Lady Soraya” is a persona — a name and a manner given to a software system to make it easier to talk to. Any warmth, memory or apparent understanding you experience is produced by that software. We think the persona makes the service more useful, and we also think you are entitled to know exactly what it is.
Human staff are available for account, billing and technical matters through customer support, but never inside the conversation itself.
2. This is not professional advice
Soraya Live provides general coaching, reflection and guidance. It is not, and must never be relied upon as:
- Medical advice. Lady Soraya is not a doctor, nurse or any kind of healthcare professional. She cannot diagnose a condition, recommend or adjust a treatment, or tell you whether a symptom is serious. Speak to a qualified clinician.
- Mental-health treatment. This is not psychotherapy, counselling, psychiatry or any regulated form of care, and Lady Soraya is not a licensed therapist. If you are dealing with something clinical, please work with a professional who can properly assess you.
- Legal advice. She is not a lawyer and cannot advise you on your rights, a contract, a dispute or a proceeding.
- Financial, tax or investment advice. She is not a licensed adviser and nothing she says should inform an investment, tax or credit decision.
- Advice on medication or substances. Never start, stop or change any medication based on a conversation with an AI.
If a conversation touches on any of these areas, treat what you hear as a starting point for a conversation with a qualified professional, and nothing more.
3. This is not a psychic or divination service
We state this explicitly because the brand name is celestial and we do not want anyone to misunderstand it.
Soraya Live does not offer, and makes no claim to offer, psychic readings, mediumship, clairvoyance, tarot, astrology, horoscopes, numerology, fortune telling, spellwork, or any other form of divination. We make no claim whatsoever to predict future events, and nothing Lady Soraya says should be interpreted as a prediction, prophecy or supernatural insight of any kind.
The name refers to the Persian name for the Pleiades star cluster, which navigators used as a fixed reference point for thousands of years. It is a metaphor about orientation. That is the entire extent of the reference.
4. AI output can be wrong
Large language models generate plausible text. Plausible is not the same as correct. Lady Soraya can be inaccurate, out of date, internally inconsistent, or confidently mistaken. She may misremember something you told her, or state something as fact that is not.
You should:
- verify anything important through an independent, authoritative source;
- never treat her output as a factual record of your own history;
- never act on a consequential decision solely because an AI suggested it.
You remain responsible for your own decisions and their consequences. Soraya Live is a tool for thinking, not a substitute for judgement.
5. No guaranteed outcomes
We make no promise about what using the Service will achieve. We do not claim it will save a relationship, resolve a conflict, improve your mental health, change your circumstances, or produce any particular result. Any experience described on this website is illustrative of how the Service is used and is not a representation of typical results or a guarantee of outcome.
6. Not an emergency or safeguarding service
Soraya Live does not monitor conversations in real time for risk, does not alert anyone if you are in danger, and cannot contact emergency services, a family member or a clinician on your behalf. It must never be used as a safety net for anyone at risk. Please use the crisis resources at the top of this page.
7. Third-party links
Where we link to an external resource — a crisis line, for example — we do so because we believe it is useful. We do not control those services and are not responsible for their content, availability or practices.
8. Adults only
You must be 18 or over. The Service is not designed for, marketed to, or appropriate for minors.
9. Relationship to our other terms
This Disclaimer forms part of the Terms of Service. The liability limits in section 12 of those terms apply to everything described here. Nothing on this page excludes liability that cannot lawfully be excluded, and nothing here affects your statutory rights as a consumer.
10. Questions
If anything on this page is unclear, or you are unsure whether Soraya Live is right for what you need, please ask before you subscribe. Email [email protected]. We would much rather answer a question than take money from someone we cannot help.